SHIPPING
US DOMESTIC SHIPPING
Cost of Shipping
Shipping cost is a flat $44.99 for all out of state. In Florida Shipping is $34.99 Anything over $299 qualifies for free shipping.
With Whom We Ship
We understand the importance of delivering your new tank mate safely and efficiently, which is why we offer FedEx Priority Shipping. This ensures that the time your new addition spends in transit is minimized, reducing any potential stress on the animal.
How We Ship
To guarantee the well-being of the coral, we take care in packaging them securely in a insulated thermal cooler, along with the necessary temperature materials to maintain a safe and stable environment throughout the journey to your aquarium.
When Will Ship
Once you place your order, we will coordinate a shipping day and contact you through email to determine your availability. After the shipment is sent, you can expect to receive it the next day, ensuring that your coral reaches you promptly.
Where From
Located in Miami, Florida, our facility serves as the departure point for all shipments. No matter the season, we provide shipping year-round, taking into consideration the varying temperature conditions. Accordingly, we include appropriate ice or heat packs to secure temperature from fluctuating.
Please Note
As we do ship year-round, please take into consideration that packages might be delayed due to weather conditions, remember we have the health of your corals in mind and if we feel that weather conditions are a risk, we will delay the shipping.
INTERNATIONAL SHIPPING
We apologize, at the moment we do not ship outside the US
RETURNS
RETURN COST
No cost before shipping, after shipping, customer is responsible for shipping back. Shipping will not be refunded.
RETURNS
Returns can only be made before shipping at no cost. If the corals have shipped out already, the total cost of shipping we be at the expense of the consumer. After, receiving the corals back, we will issue a refund.